Reimagining the Resident / Government Relationship

A systems approach to designing a more equitable
and sustainable Chicago

Today, civic technology acts as a facilitator of government power. Focusing on how that power is wielded and expressed, participants examined the civic technologies that Chicago’s government activates to police speeds, intersections, roads, and people. These infrastructures have been at the center of complex issues and inequities faced by Chicago residents. A solution-oriented approach was taken to imagine new systems embracing these complex issues through collective intelligence, civic infrastructures, and community empowerment.

In this year’s project, Sustainable Solutions Workshop with Carlos Teixeira, Chris Rudd, and Ruth Schmidt, participants applied design methods and strategic thinking through open innovation practices for leveraging the interconnectivity of markets, technology, finance, and social networks. In doing so, participants were able to envision how sustainable solutions will impact the local lives and well-being of communities, specifically Chicago. Using generative prototyping and research through designing, new infrastructures were envisioned to enable new modes of operation, governance, and revenue generation that create a new Chicago.

*Full Presentation Video

AWARDS

  • Ujjwal Anand
    Abigail Auwaerter
    Alison Chiu
    Jerick Evans
    Symone Fogg
    Kota Fujikawa
    Kat Gowland
    Ruohua Huang
    Takuya Isogai
    Rosanna Lederhausen
    Brayan Pabon Gomez
    Sanhyong Park
    Arijit Patra
    Meghna Prakash
    Kat Reiser
    Jeff Sprague
    Takeshi Tanaka
    Siyuan Teng
    Kazumasa Yamada
    Joanna Zhou

  • Carlos Teixeira
    Chris Rudd
    Ruth Schmidt

  • Deaa Bataineh
    Gauri Bhatt
    Monica Villazon San Martin

  • Anthena Gore
    Mark Jones
    Jessica Meharry
    Danish Murtaza
    Kathryn O’Connell
    Brian Wagner

 

The Current State

Chicago’s Resident Government Relationship Today
For years, Chicago’s roads have been fertile ground for inequities. While metro lines only go so far, they’re directed towards downtown and the city’s core. Residents living in the South or West side are forced to commute by car and that’s where a number of problems start. Fines and fees make it extremely expensive to own a car in Chicago. Citations and tickets can quickly pile up, and for the working class, which is majorly BIPOC and Latinx communities, the price tag can be detrimental. One fine for a low-income resident can snowball into thousands of dollars, garnished tax refunds, vehicle impoundments and a drivers-license suspension. Many residents have resorted to declaring bankruptcy as a way of relieving the crushing weight of debt

Inequities in Civic Technology

 

Red Light Cameras

When former Mayor Richard M. Daley ushered in Chicago’s red-light cameras nearly two decades ago, he said they would help the city curb dangerous driving. But for all of their safety benefits, the hundreds of cameras that dot the city have come at a steep cost for BIPOC and Latinx drivers.

Speed Cameras

Though automation may provide advantages to agent enforcement, speed cameras do not eliminate bias. The volume of automated tickets issued, the location of cameras, and the structure of fines, fees, and forfeitures in fact reinforce racial and economic inequities. A study conducted by the University of Illinois Chicago shows that the spatial distribution of tickets per household shows predominantly Black and Latino areas receive a higher number of tickets per household as compared to other parts of the city. [Source]

Parking Zones & Tickets

Parking enforcement and fines are a disproportionately high financial burden for low-income households. Moreover, data on traffic safety enforcement indicate that BIPOC residents are more likely to receive citations than any other race. These practices go far beyond the pandemic ticketing pause, and undermine trust in local government and law enforcement.

 
 

Reframing System Goals

Shifting power dynamics towards community decision-making
to improve the quality of life for all.
 

 
 
 

What Would a Future Look like if …

… We Designed Civic Infrastructures to be Sustainable and Anti-racist?
... Actors were Held Proportionately Accountable for Actions?
... Resources were Equitably Redistributed?


Targeting Interventions Towards an Equitable and Sustainable System
Our goal is to envision a future where Chicago is a leader in providing all residents a healthy, affordable, and thriving quality of life. A future where Chicago creates an empowering society through equity-driven civic infrastructures, the fair use of data, and an environmentally sustainable built environment.


Key Values & Principles

1. Engage Everyone
2. Lead with Equity
3. Shift from Fining Citizens to Fair Fee Structures
4. Promote Community Safety and Quality of Life
5. Improve Chicago’s Environment
6. Democratize Data


Roadmap Strategies

1. Collect
Track data on the flows of personal and commercial traffic to measure and organize where interventions are most effective.
2. Decide
Provide, enable, and support community-led decision-making with community hubs and AI technology.
3. Invest
Invest time, opportunities, and direct finances to the growth and resiliency of communities.

 

Strategies

 
 

A future intersection in Chicago redesigned to include the proposed infrastructures and fulfill its goals

 

Embodied Goals in Context
In order to realize our goals, we’ve created strategies for how to achieve them through technological, social, and financial infrastructures. In order to manifest these strategies and their overlapping impacts, we’ve placed each in the context of an intersection.

1. Collect 2. Decide 3. Invest


1. Collect
To intervene in a system, you must be able to understand system dynamics and measure what matters in order to justify and quantify the change you wish to make. The City of Chicago’s current data sets doesn’t cover the wide variety of residential and commercial driver behaviors that affect the level of safety on city streets. More robust and comprehensive data collection, aggregation, and organization methods can open the door to new possibilities in how street safety is not only measured but managed.

 

Adaptive Traffic Management
What if traffic management systems prioritized community safety and wellbeing in an adaptive and equitable manner?

Enterprise Accountability Tax
Corporations utilize heavy and high polluting vehicles to do business in Chicago at all times of the day but evade all city taxes. By measuring vehicle impact on infrastructure and the environment, we’re creating pathways to measure road damage and greenhouse gas emissions as a more equitable civic revenue stream.

Adaptive Curb Management
Without dedicated spaces, delivery vehicles find the need to double park or inconvenience residents’ right of way for short-term deliveries. What if delivery vehicles were incorporated into a system that ensured parking availability and limited the risk of parking violations?

 

2. Decide
For marginalized communities, decision-making power can often be out of reach. Townhall meetings and forums can be inaccessible or even costly for many. In our speculative future, communities receive accessible and impactful decision-making power. What they need is provided expediently, without red tape, long approval processes, or unnecessary bureaucracy. By using AI technology to support equitable decisions, empowered communities can create new realities.

 
 

Bus Stops as Civic Centers
By redesigning bus stops to be community participation hubs, we’re meeting citizens where they are to learn where they want the community to be.

Infrastructure Deficiency Detection + Prioritization
With Chicago’s 311 hotline, you can report a broken pothole or debris in the bike lane. But where’s the detection of neglected neighborhood roads? Aspects like driver difficulty due to road infrastructure, lack of pedestrian density, vacant lots, and sidewalk availability will be measured with AI to redistribute resources to the communities that need them the most.

 
 

3. Invest
‘Building community,’ is like planting a seed. Watering it now is expecting growth later. Investing in communities now is an expectation of future growth and prosperity. Too often, marginalized communities are disinvested and deprioritized. Resources always seem out of reach, or if they are presented - they’re scarce. We believe investing in a community is a wholesome practice, encompassing financial, social, and human investment. It’s a ritual that meets a systemic issue with a systemic answer. Investing time, opportunities, and directed finances to the fruition and growth of communities bloom into equitable, sustainable spaces for all.

 
 

Equity Fund
Through a fund financed by the Enterprise Accountability Tax, resources will be redistributed to neglected communities based on the votes of a representative committee.

Community Asset Map
Asset mapping is a great way of promoting community ownership and empowerment. Through public and interactive asset map, residents will always know the power they share.

 
 

Process

Design Through Agile Experimentation

 

Prototypes Round 1 >

DISCOVER
Context & Agents

Understanding the current ecosystem for Fines and Fees in Chicago through an evaluation of Red Light Cameras, Speed Cameras and Parking Meters.

Prototypes Round 2 >

DETERMINE
Data & Resources

Synthesizing previous prototypes and identifying key data systems and resources that might address and inform the public.

Prototypes Round 3 >

DEVELOP
Equity & Sustainability

Re-center the systems and core principles of Equity and Sustainability that will support BIPOC and underprivileged communities.

Discussion & Prototype Fair

DELIVER
Synthesis & Presentation

A culmination and presentation of work conducted over the past 14-weeks by ID students, addressing the complexity of a future, equitable system.

 

Components

 
 

Data Flows
Identifying the flow of information, and how it can be transformed into transparent, actionable insights for the public and the City of Chicago.

Community Equity Fund
Reimagining infrastructures to collect, distribute and democratize data, creating new revenue streams for the city.

Physical Computing
Physical computing with Arduinos to rapidly prototype and simulate the current issues and inequities in the infrastructure of Chicago, and how they might be addressed

 
 
 

Final Prototypes

 

| Adaptive Traffic Management
Made from recycled materials, with a 360º camera and embedded air quality and road safety sensors.

| Connected City Sticker
Connected City Sticker is tracked through the Adaptive Traffic Management system

| Bus Stop as Civic Center
Immersive bus stop experience enabled with the voting system and accessible community and mobility information


Accessibility to give the city feedback on pain points in resident journies